Digital Public Infrastructure Frameworks for Global Governments
Problem
How do you translate India's DPI implementation lessons - specifically around national identity systems and direct benefit transfers - into actionable frameworks for governments operating in vastly different institutional, regulatory, and infrastructure contexts?
Approach
Guided by her own operating experience leading Digital Identities, JAM, and G2C payments pilots in India, translated large-scale execution lessons from India's JAM (Jan Dhan-Aadhaar-Mobile) stack into contextually adaptable policy guidance. Developed advisory frameworks for DPI adoption and conditional cash transfer implementation across diverse government contexts, leveraging behaviour change principles from Heath Brothers' book Switch in the recommendations.
Impact
Advisory frameworks deployed for global governments on DPI adoption and conditional cash transfer implementation. Policy guidance informed national-level digital infrastructure planning across multiple World Bank client countries.